Payment Policy
Payment Policy
Accepted Payment Methods
Islen Collections accepts the following forms of payment:
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Credit Cards: Visa, Mastercard, American Express, and Discover
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Debit Cards
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Apple Pay
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Google Pay
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Klarna (where available)
Please note that we do not accept cash, checks, money orders, or any other payment methods not listed above.
Payment Processing
Your card or selected payment method will be charged at the time your order is placed.
All transactions are processed through secure, encrypted payment gateways to protect your personal and financial information. We do not store your full payment details on our servers.
Order Processing & Digital Delivery
As Islen Collections sells digital products only, no physical items will be shipped.
After placing your order, you will receive:
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An order confirmation email
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A separate email containing your digital download link
Delivery of digital products is typically instant after successful payment. In some cases, it may take up to 15 minutes for the email to arrive.
If you do not receive your download email, please:
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Check your spam or junk folder
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Ensure the email address entered at checkout is correct
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Contact us for assistance
Please note that digital products are delivered electronically and no physical copy will be sent.
Refund Policy for Digital Products
Due to the nature of digital products, all sales are final once the download link has been delivered.
If you experience any technical issues accessing your product, please contact us and we will be happy to assist you.
Contact Us
If you have any questions regarding payments or digital delivery, please contact us:
Phone: +44 7767 990435
Email: support@islencollections.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (BST)