Billing Terms and Conditions
When you are ready to place your order, click “Checkout”, select your preferred payment method, and enter your billing details and email address as prompted.
Please ensure your email address is entered correctly, as your digital download link will be sent to that email immediately after purchase.
Since this is a digital product, no shipping information is required and no physical item will be sent.
Accepted Payment Methods
We currently accept the following payment options:
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Visa
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Mastercard
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American Express
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Discover
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Apple Pay
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Google Pay
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Klarna (where available)
Flexible financing may be available through Klarna, allowing you to buy now and pay over time.
Secure Payment Processing
Your payment security is important to us. Islen Collections uses industry-standard encryption and secure payment gateways to protect your information.
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All transactions are processed through a secure, encrypted connection
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Look for the lock icon in your browser’s address bar, indicating a secure connection
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Credit card details are never stored on our servers
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Payment information is transmitted directly to our secure payment provider
For fraud prevention, some orders may require additional verification. Please ensure your billing details are accurate to avoid delays.
Digital Delivery
After successful payment, you will receive:
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An order confirmation email
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A separate email containing your digital download link
Delivery is typically instant but may take up to 15 minutes. If you do not receive your download email, please check your spam or junk folder before contacting support.
Customer Support
If you have questions regarding payments, checkout, or digital delivery, please contact us:
Email: support@islencollections.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (BST)